Customer Service Executive
1 week ago
Job description
We are a leading UK-based Supermarket and Online E-commerce store having backing office operations and a Customer Service Team in India.
We are looking for smart and energetic people to join our team.
Roles & Responsibilities:
- should be experienced in 0 to 2 Yrs
- Contacts will be from customers and ensure a superior customer experience.
- Address customer queries in case of payment issues, and respond to other types of inquiries as well. Attention to detail.
- Responsible to attend incoming Chat conversations and responding to inquiries in a manner that meets quality and performance standards
- Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines
- Coordinate with the co-workers, lead persons, and other departments as appropriate
- Pre-requisites**:Good communication skills, Analytical knowledge, Logical thinking, Customer Oriented Service**
**Job Types**: Full-time, Walk-In
**Time : 10.00 A.M To 8.00 P.M**
**Salary**: ₹13,000 to 15,000.00 per month
Speak with the employer
+91-XXXXXXXXXX
**Job Type**: Regular / Permanent
**Salary**: ₹13,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Language**:
- English (preferred)
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