Customer Service Executive

2 weeks ago


Tiruchchirappalli, India Abra Outsourcing Private Limited Full time

Job description
We are a leading UK-based Supermarket and Online E-commerce store having backing office operations and a Customer Service Team in India.
We are looking for smart and energetic people to join our team.

Roles & Responsibilities:

- should be experienced in 0 to 2 Yrs
- Contacts will be from customers and ensure a superior customer experience.
- Address customer queries in case of payment issues, and respond to other types of inquiries as well. Attention to detail.
- Responsible to attend incoming Chat conversations and responding to inquiries in a manner that meets quality and performance standards
- Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines
- Coordinate with the co-workers, lead persons, and other departments as appropriate
- Pre-requisites**:Good communication skills, Analytical knowledge, Logical thinking, Customer Oriented Service**

**Job Types**: Full-time, Walk-In

**Time : 10.00 A.M To 8.00 P.M**

**Salary**: ₹13,000 to 15,000.00 per month

Speak with the employer

+91-XXXXXXXXXX

**Job Type**: Regular / Permanent

**Salary**: ₹13,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)



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