Customer Care Executive(Fresher)

6 days ago


Mumbai Maharashtra, India S M ELECTRICAL WORKS Full time

Post
- cutomer care executive

Location
- Vikhroli

Education
- Graduate

Experience-1-2 years

Skill and job duties as follows
- Build and maintain strong relationships with new and existing customers.
- Assist customers in selecting pieces that suit their preferences and occasions.
- Conduct regular follow-ups and encourage repeat business through personalized service.
- Develop and execute customer loyalty programs.
- Coordinate with the sales and marketing teams to implement promotional strategies.
- Address customer feedback and complaints promptly and effectively.
- Analyze customer data to improve service strategies.
- Train and mentor junior sales staff in customer relationship management.

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8425048317



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