Marketing and Sales Trainee

22 hours ago

Chandigarh Chandigarh, India Sunsoft eRP Solutions Pvt Ltd. Full time

As a **Sales Intern/Trainee** in the Customer Coordination Team, you will be directly involved in supporting the lead handling, customer engagement, and documentation processes, with a focus on facilitating smooth sales conversions and customer satisfaction. You will gain hands-on experience in sales operations, customer service, and cross-functional coordination with the team.

**Required Skills & Qualifications**:

- **Educational Qualification**: Currently pursuing or recently completed a degree in Business, Marketing, Sales, or a related field.
- **Skills**:

- Strong **communication skills** (verbal and written).
- **Organizational skills** with attention to detail.
- Basic understanding of **sales processes** and customer service.
- **Proficiency in Microsoft Office** (Excel, Word, PowerPoint).
- Familiarity with **CRM systems** is a plus.
- **Attributes**:

- Enthusiastic and willing to learn.
- Strong **team player** with a positive attitude.
- Ability to multitask and prioritize effectively.
- Willingness to take initiative and contribute ideas.

**Assessment Parameters**:

- **Lead Handling Efficiency**: Timeliness in response and lead qualification.
- **Quotation Accuracy & Follow-up**: Quality and speed in preparing quotations and following up with customers.
- **Documentation Completeness**: Accuracy in managing documentation and ensuring customer records are updated in the CRM.
- **Customer Satisfaction**: Ability to engage with customers and ensure satisfaction based on feedback received.
- **Team Collaboration**: Effectiveness in working with cross-functional teams.

**Learning Opportunities**:

- Gain practical experience in **sales coordination**, **customer service**, and **CRM systems**.
- Learn how to handle **sales cycles** from lead qualification to post-sale customer retention.
- Understand the dynamics of **cross-departmental collaboration** within a customer service-driven organization.
- Develop professional skills in **communication**, **negotiation**, and **problem-solving**.

**Why Join Us?**

As a Sales Intern in the **Customer Coordination Team**, you will work in a dynamic, fast-paced environment with the opportunity to develop practical skills that will set the foundation for a successful career in sales and customer service. We believe in learning by doing, and you will be actively involved in driving the success of our sales processes while receiving continuous mentoring from experienced professionals.

This internship offers a valuable opportunity to gain insights into the inner workings of a customer-focused sales organization, with hands-on experience that will benefit your career development in the long term.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift
- Weekend only

Work Location: In person

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