Supervisor

5 days ago

Durgapur, India Technext Technosoft Full time

**Supervisor**
Experience **3 - 5 Years**
Education**Bachelor's degree in IT, or related field preferred**
Location **Durgapur**
Type of Employment **Full time**

**Responsibilities**:

- Recruits, selects and supervises day-to-day activities of staff in compliance with Human Resources policies and procedures.
- Plans, organizes and coordinates formal and informal orientation and training of employees under direct supervision.
- Conducts performance enhancement process in accordance with standard practice and collective agreements.
- Initiates disciplinary process, within scope of authority and in consultation with Service Manager and Human Resources, to comply with Bank Windhoek policies and standard practices
- Manages personnel issues that arise between performance planning activities.
- Manages and allocates workload when necessary and help define priorities, approving the use of overtime when necessary.
- Provides leadership by disseminating information, providing feedback, advising, and coaching.

**Skill Set and Experience**
- Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/2008.
- Install, upgrade, support and troubleshoot Enterprise Applications running on Microsoft Terminal Services.
- nstall, upgrade, support and troubleshoot Web Server related problems running on JBOSS, Tomcat, IIS, Web Sphere, etc.
- Interact with numerous computer platforms in a multi-layered client server environment
- Troubleshooting network connectivity in a LAN/WAN environment
- Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
- Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
- Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
- Customize desktop hardware to meet user specifications and site standards
- Performs work in compliance within specified warranty requirements
- Develop trends by monitoring and analysing incoming calls, problems and support requests
- Excellent technical knowledge of pcs and desktop hardware.
- Working technical knowledge of current protocols, operating systems and standards.
- Ability to operate tools, components and peripheral accessories.
- Microsoft Certified Technology Specialist essentia
- A+ and N+ experience
- Software and Hardware Troubleshooting
- Windows XP, Windows 7, Windows 2000/2003/2008 experience
- Routers, switches and firewall experience
- Microsoft Office 2007, Office 2010 support
- TCP/IP
- VERITAS Enterprise Backup Software
- Working knowledge of SMS, AD, Exchange 2007/2010 and remote control tools
- Self-confidence,interpersonal,Analytical,Good communication (both verbal and written),Planning and organising,Good administration management and problem solving skills

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