Tele Caller Admin

3 days ago

Calicut, India TECHOLAS TECHNOLOGIES Full time

Our company is looking for a Tele caller executive and admin to join our team.

**Responsibilities**:

- Incoming call management
- Cold call on marketing leads
- Academic counselling
- Go the extra mile to meet sales quota and facilitate future sales;
- Take and process orders in an accurate manner;
- Ask questions to understand customer requirements and close sales;
- Contact potential or existing customers to inform them about a product or service using scripts;
- Direct prospects to the field sales team when needed;
- Enter and update customer information in the database;
- Keep records of calls and sales and note useful information;
- Answer questions about products or the company;
- Handle grievances to preserve the company's reputation.
- Coordinate day to day office activities
- Communicate and manage the fee follow-up of students
- Office general administration works
- Incoming inquiry handling
- Messaging and mailing

**Requirements**:

- Proven track record of successfully meeting sales quota preferably over the phone;
- Excellent interpersonal skills;
- Outstanding negotiation skills with the ability to resolve issues and address complaints;
- Ability to learn about products and services and describe/explain them to prospects;
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems;
- Proven experience as telesales representative or other sales/customer service role;
- Qualification: Any Graduate;
- Cool-tempered and able to handle rejection. Calling and management of business leads

*

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kozhikode, Calicut - 673001, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Tele calling: 1 year (required)

**Speak with the employer**
+91 9633452001

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