Telecaller

2 weeks ago

Calicut, India Noviindus Technologies Full time

Telecaller Executive (1+ yr Experience)

Excellent communication skills

Handle customer's inbound and outbound calls.

Solving queries, explaining about products/offers/services

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets.

Good Problem-solving skills over the call, High energy level

Schedule:

- Morning shift

Ability to commute/relocate:

- Nadakkavu, Calicut - 673006, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

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