
Fixed Term Appointment, Trade Operations, Technology and Operations
4 days ago
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
- Making the trade transactions in unit of Trade finance ops for the bank
Key Accountabilities
- Monitoring and Processing of Trade finance Import transactions as per Internal process and strictly adhering to the External & Regulatory Guidelines.
Job Duties & Responsibilities
- Monitoring and Processing of Trade finance transactions
- Knowledge of EDPMS/IDPMS processing.
- Strengthen relations with the various stake holders and the client facing branches to resolve all queries and issues promptly.
Required Experience
- Minimum 2 years of experience in trade operations
- Should be having capabilities to effectively handle all types of customer complaints, enquiries Queries.
- Interacting with external service providers and correspondents like, beneficiary bank / issuing bank regarding any clarification with respect to Trade transactions.
- Excellent Client / Customer management skills, business orientation.
- Be capable to ensure smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,
- A positive and attitude to work in a team and provide proper assistance and support to the team as required,
- Capability to identify areas of risk and suggestions to mitigate
Education / Preferred Qualifications
- Graduate
Core Competencies
- Strategizing and Problem-solving skills
- Knowledge on FEMA, managed trade finance operations with minimum experience of 1-2 years.
- Knowledge of UCP 600, ISPB, URDG
Technical Competencies
- Overview of systems used in Trade operations
- Functional Knowledge in handling SWIFTs
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