
Academic Counselor
1 week ago
**Role Overview**:
Position: Academic Counselor
Department: Business Development/Sales
Job type: Full time
Work mode: Work from Office
**About Us**:
**RedTeam Hacker Academy** is an all-around cybersecurity training company that delivers an extensive hands-on understanding of diverse cyber and information security domains. Focused to produce cybersecurity experts with 360-degree skills to combat security threats across the internet, cloud, and organizations. RedTeam Hacker Academy is an eminent security training provider dedicated to bridge the cybersecurity skill gap through implementation-centric learning programs designed by certified security experts.
**Key Responsibilities**:
- Initiate counseling calls to assigned leads and understand their learning needs and goals.
- Provide detailed information about our ethical hacking and cybersecurity programs.
- Recommend suitable courses and guide students through the enrollment process.
- Perform timely follow-ups to facilitate admissions and ensure conversions.
- Conduct outbound sales calls to potential customers and present our products and services effectively.
- Build and maintain strong relationships with students and ensure a positive learning experience.
- Maintain accurate and up-to-date records of student interactions and progress in the CRM system.
- Ensure timely and effective communication with leads to maximize engagement.
- Meet and exceed monthly counseling and enrollment targets.
**Requirements**:
- 1-2 years of experience in academic counseling, sales, or a similar role (experience in EdTech is preferred).
- Strong communication and interpersonal skills.
- Ability to explain course features clearly and persuasively.
- Comfortable handling calls and managing follow-ups efficiently.
- Basic understanding of cybersecurity concepts or interest in learning.
- Target-driven mindset with a student-first approach.
- Familiarity with CRM tools and maintaining detailed records.
**What We Offer**:
- Opportunity to work in a fast-paced and rapidly growing EdTech environment.
- Exposure to the dynamic and in-demand field of ethical hacking and cybersecurity.
- Supportive work culture with opportunities for growth and learning.
- Attractive performance-based incentives and career development opportunities.
**Job Types**: Full-time, Permanent
Pay: Up to ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Performance bonus
**Experience**:
- Academic counseling: 1 year (required)
Work Location: In person
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