Systems Administrator/cto

1 day ago

Hyderabad, India HSBC Full time

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Systems Administrator.

In this role, you will:

- Accountable for performing daily, weekly, monthly, quarterly, and yearly operations task as required.
- Maintain schedule jobs and troubleshoot to resolve issues.
- Administer and implement new systems and ensure transition of plans to production.
- Provide training to various new employees and assist with expert knowledge on production processes. (OJT buddy)
- Monitor performance metrics for various production systems and identify root cause for technical issues and recommend solutions.
- Maintain knowledge on hardware and operating system and update security associate technology.
- Maintain effective relationships with various system administrators and development teams.
- Work as part of a cross-cultural team including flexibility to support multiple location

Requirements

To be successful in this role, you should meet the following requirements:

- Exposure to request management environment (Service Now, among others).
- Knowledge with day one kit readiness requirement and global onboarding procedures.
- Advanced skills with troubleshooting Hardware issues and software failures.
- Experience with administration of existing Service Now instances, including managing workflows, business rules, ADHOC changes. Work with developers for release and break-fixes.
- Prior experience of partnering with multiple stakeholders to solve complex issues.
- Excellent Advanced Microsoft Office Suite skills, Microsoft Visio.
- Maintain databases and perform updates as necessary to ensure accuracy
- Two to five years of experience as a financial or business analyst
- Experience in object-oriented programming/automations and other data analysis programs (Qlik, Power BI, Aternity, VDI analytical tools)
- Ability to use SQL and Microsoft Excel to create pivot tables, graphs and charts
- Application knowledge on Azure, Citrix environment, Director, VROPS, V-Center, Aternity and SCCM
- Exposure to asset management methodology and inventory management.
- Advanced ability to research, analyze and recommend improvements.
- Working ability to effectively recognize and manage interpersonal communication needs.
- Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation.
- Able to work independently or as part of a team.
- Effective communication skills; verbal, non-verbal and written; and ability to communicate across business levels.
- Minimum of “Good” performance rating and “Strong” behavioral rating in the last two appraisal cycles.

You’ll achieve more when you join HSBC.

Issued by - HSBC Software Development India

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