Ops Sup Supervisor
7 days ago
The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes. **Responsibilities**: - Lead and mentor a small Operation Support team (typically up to 10) through delegating daily tasks and responsibilities as well as recommending new work procedures to help streamline operations - Conduct training, monitor quality and quantity of team work and provide feedback on performance, including making recommendations on pay increases, promotions, terminations, etc. - Analyze operations information and make evaluative judgements to solve problems - Responsible for identifying and resolving routine problems and operational issues with broader departmental impact within established procedures - Identify hiring needs to ensure adequate staffing - Serve as a backup for manager, as needed **Qualifications**: - 10-12 years of relevant experience - Direct line management experience in a call center or production environment preferred - Working knowledge of financial industry preferred - Proactive leadership and motivational skills - Proven organization and time management skills - Demonstrated problem-solving and decision-making skills - Consistently demonstrates clear and concise written and verbal communication skills **Education**: - Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - **Job Family Group**: Operations - Core - **Job Family**: Operations Support - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
-
Ops Sup Supervisor
1 week ago
Chennai, Tamil Nadu, India Citi Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAs an Ops Sup Supervisor, you will be responsible for providing leadership and direction to a team of employees to deliver operations support services in coordination with the Operations - Core team. Your main objective is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes....
-
Ops Sup Supervisor
3 hours ago
Chennai, India Citi Full timeThe Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...
-
Ops Sup Supervisor
2 weeks ago
Chennai, Tamil Nadu, India Citi Full timeThe Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...
-
Ops Sup Analyst
1 week ago
Chennai, Tamil Nadu, India Citi Full time US$ 80,000 - US$ 1,20,000 per yearThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...
-
Ops Sup Sr Supervisor
1 week ago
Chennai, Tamil Nadu, India Citi Full time ₹ 5,00,000 - ₹ 12,00,000 per yearDiscover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewThe Ops Sup Sr. Supervisor is an intermediate management level...
-
Ops Sup Analyst
2 weeks ago
Chennai, Tamil Nadu, India Citi Full time ₹ 9,00,000 - ₹ 12,00,000 per yearResponsibilities: CSIPL (Citi Services India Private Limited) partners provide critical support to the Account Opening process, encompassing both the establishment and ongoing servicing of Retail Bank Accounts in strict adherence to regulatory guidelines. SBS Deposits supports the Retail Business Portfolio by handling AOM/LLT Maintenance, Commercial...
-
Ops Sup Analyst 1
3 weeks ago
Chennai, India Citi Full timeThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...
-
Ops Sup Analyst 2
1 week ago
Chennai, Tamil Nadu, India Citi Full time ₹ 2,50,000 - ₹ 7,50,000 per yearResponsibilities:CSIPL (Citi Services India Private Limited) partners provide critical support to the Account Opening process, encompassing both the establishment and ongoing servicing of Retail Bank Accounts in strict adherence to regulatory guidelines. This support extends to a diverse range of functions, including financial adjustments for accounts,...
-
Ops Sup Analyst 2
3 days ago
Chennai, Tamil Nadu, India Citi Full time ₹ 6,00,000 - ₹ 12,00,000 per yearResponsibilities:CSIPL (Citi Services India Private Limited) partners provide critical support to the Account Opening process, encompassing both the establishment and ongoing servicing of Retail Bank Accounts in strict adherence to regulatory guidelines. This support extends to a diverse range of functions, including financial adjustments for accounts,...
-
Ops Sup Analyst 1
3 weeks ago
Chennai, Tamil Nadu, India Citigroup Full timeThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services including but not limited to record documentation maintenance storage retrieval of records account maintenance imaging and the opening of accounts in coordination with the Operations - Core Team Additionally the Ops Sup Analyst 1 serves as the...
