Retail Store Supervisor

16 hours ago

Sahar Mumbai Maharashtra, India Tynimo Lifestyle Private Limited Full time

**ROLE AND ELIGIBILITY CRITERIA**

**Role/Position**: Store Supervisor

**Reporting to**:Store Manager

**Location**: Chhatrapati Shivaji Maharaj Airport Mumbai

**Basic Eligibility Criteria**:

- Experience: 1 year experience in retail industry
- Qualification: Undergraduate/ Graduate

**Selection Process**:

- Screening round by Hr
- Personal Interview by Operations Head

**KEY RESPONSIBILITIES**:

- Responsible for the day to day running of store operations - Responsible for Opening and Closing of store (Adherence to Opening and Closing SOP)
- Responsible for Maintaining Store standards - Hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns
- Adhering and driving company policies, Store SOP, and employment standards
- Be a role model in cashiering and assist in POS training and provide support to new & existing team members.
- Ensuring achievement of sales targets which have been set for the store and categories.
- Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock..
- Managing & resolving customer complaints and queries
- Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc.
- Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team.
- Working on adequate learning and development of the team through on job training, VM training, product training etc.
- Managing Inward & Outward of stocks and inventory management
- Work as part of a team of Sales Advisors always demonstrating that the customer comes first.
- Engage the staffs with regular briefing and give feedback to Store manager for concluding rewards and recognition.

**SKILLS REQUIRED**:

- Commercial Acumen
- Customer Focus
- Managing Teams
- Effective communication
- Role modelling
- Planning & Organising

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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