Learning Success Advisor

5 days ago

Nungambakkam Chennai Tamil Nadu, India 360DigiTMG Full time

**Position Summary**:
We are seeking a dedicated Learning Success Advisor to manage two crucial areas:
providing personalized guidance to individual learners seeking professional upskilling (60%)

and securing corporate training clients through business development (40%). This role,

focused on the ASEAN market, requires an individual with strong communication, business

development skills, and experience in customer engagement.

**Work Hours & Compensation**:

- Work Hours: 9 am to 6 pm IST
- Weekly Hours: 45 hours, Hybrid mode (with 3 days of work-from-home after

probation)

experience and skills.
- Probation Period: 3 months, after which the role becomes permanent with

standard employee benefits, including work-from-home flexibility.

**Key Responsibilities**:
Program Consultant (60%):

- Counsel and guide individuals seeking career transitions or upskilling, matching them

with relevant training programs in Analytics and IT.
- Enrollment and Payment Management: Support and manage the end-to-end

enrollment and payment processes, ensuring accuracy and timely handling.
- Client Outreach: Initiate outbound calls to potential and existing clients to promote

training programs.
- Collaboration for Outreach Improvement: Work closely with sales and

marketing teams to enhance outreach strategies and improve training program

promotions.
- Build and maintain relationships with prospective and existing customers, managing

enrollments and coordinating training schedules.
- Maintain records in CRM systems to track customer interactions and follow-ups.

Corporate Training Executive (40%):

- Source corporate clients through business development activities such as cold calls,

digital marketing channels, and networking.
- Source corporate clients by initiating cold calls and employing a strategic approach

on LinkedIn and other relevant platforms to identify and engage potential leads.
- Work closely with the digital marketing team to design campaigns targeting HR

departments, L&D coordinators, and training managers in corporate sectors.
- Leverage industry-specific schemes such as HRDC and MDEC to promote corporate

training programs
- Build strong relationships with decision-makers in various industries to pitch

customized corporate training solutions.
- Coordinate with internal teams to ensure successful corporate training delivery.

**Skills & Qualifications**:

- Experience: Minimum 3 years in business development, sales, or customer

engagement roles, preferably in an educational or training services setting.
- Prior experience in business development and sales is essential.
- Strong communication, negotiation, and interpersonal skills.
- Client-focused with the ability to manage both B2C and B2B relationships.
- Self-driven, goal-oriented, and capable of working independently and collaboratively

within a team.

**Application Process**:
an interview.

Pay: ₹45,000.00 per month

Work Location: In person

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