Back Office Executive

1 day ago

Changodar Ahmedabad Gujarat, India Techno Aspire Service Full time

**Key Responsibilities**:
**Sales Coordination**:

- Coordinate with the sales team for quotations, inquiries, follow-ups, and order confirmations.
- Prepare and send quotations, proforma invoices, and sales orders.
- Maintain and update customer database and sales records in CRM or ERP system.
- Follow up with customers for order status, payments, and dispatch schedules.

**Back Office Operations**:

- Manage all back-office documentation such as invoices, delivery challans, purchase orders, and reports.
- Coordinate with the accounts, production, and logistics teams for order fulfillment.
- Track and monitor the production and dispatch status for each order.

**Customer Support**:

- Respond to customer inquiries and resolve basic issues related to orders, delivery, and documents.
- Schedule and coordinate after-sales service visits with the technical team if required.
- Maintain good customer relations to ensure repeat business and satisfaction.

**Administrative Tasks**:

- Assist in the preparation of tenders and official correspondence.
- File and maintain all relevant documents both digitally and physically.
- Maintain stock records and coordinate with stores for material movement.

**Key Skills & Competencies**:

- Proficient in MS Office (Word, Excel, Outlook); knowledge of ERP software preferred.
- Good communication skills in English, Hindi, and Gujarati.
- Strong organizational and time-management abilities.
- Attention to detail and accuracy in documentation.
- Ability to handle multiple tasks and coordinate between departments.

**Qualifications**:

- **Graduate in Commerce, Business Administration, or any related field** (B.Com/BBA/BA or equivalent).
- Additio

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Leave encashment
- Paid time off

**Education**:

- Bachelor's (preferred)

**Experience**:

- Backoffice Executive in Any Capital Goods Industry: 5 years (preferred)

Work Location: In person

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