Asset Servicing Associate

**JOB DESCRIPTION**
Join a dynamic team where your expertise in asset servicing will drive operational excellence and client satisfaction. Be part of a collaborative environment that values innovation and continuous improvement. Advance your career with opportunities to solve complex challenges and make a meaningful impact.

Job Summary

Job Responsibilities
- Reconcile positions, payments, and process transactions to client accounts.
- Perform both routine and non-routine asset servicing transactions with moderate to advanced complexity.
- Diagnose problems and provide operational or technical resolutions within defined autonomy.
- Manage customer accounts, process payments, income, or taxes, and resolve queries.
- Understand and oversee the asset servicing lifecycle.
- Serve as point of contact for internal communication with Middle Office and Client Service.
- Review peer work and offer suggestions for process improvements.
- Adapt to extended hours as per business requirements to meet client expectations.
- Work efficiently under pressure and in different shifts.
- Ensure compliance with operational policies and procedures.
- Collaborate with team members to enhance service delivery.

Required Qualifications, Capabilities and Skills
- Demonstrate excellent prior asset servicing, securities lending, or prime brokerage operational experience.
- Manage effectively through a changing business landscape.
- Hold a Bachelor’s degree.
- Utilize extensive working knowledge of Microsoft Office products, including Word, Excel (VLOOKUP), and Outlook.
- Communicate clearly and professionally with internal and external stakeholders.
- Adapt quickly to new processes and technologies.

Preferred Qualifications, Capabilities and Skills
- Exhibit advanced understanding of asset servicing lifecycle and related corporate actions.
- Leverage experience in process improvement initiatives.
- Display strong attention to detail and accuracy in transaction processing.
- Collaborate effectively in cross-functional teams.
- Embrace opportunities for professional development and learning.
- Support continuous improvement in operational procedures.
- Engage proactively in resolving complex client queries.

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.