Chat Process

19 hours ago


Noida, India Ava Placement Services Full time

Chat Process

**Salary**: 15k to 22k

Loc: Noida

Exp: Fresher to 1 yrs

Working: 5 Days(Mon-Fri)
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives

Rahul

9354261364

**Salary**: ₹15,000.00 - ₹22,000.00 per month

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- FRESHER CAN APPLY: 1 year (preferred)

**Speak with the employer**
+91 9354261364


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