Tellecaller

2 days ago

Pitampura Delhi Delhi, India Valeur Fabtex Full time

Memory updated

Here’s a draft for the Telecaller job description:
**Job Title**: Telecaller
**Location**: Netaji Subhash Place, Pitampura, Delhi, 110034
**Employment Type**: Full-Time

**Job Summary**:
We are seeking a motivated and customer-focused Telecaller to join our team at Valeur Fabtex Private Limited. The Telecaller will be responsible for making outbound calls to potential clients, following up on inquiries, and providing information about our services. This role requires excellent communication skills, a professional demeanor, and the ability to achieve targets.

**Key Responsibilities**:

- Make outbound calls to prospective clients and introduce company services.
- Follow up with clients to provide additional information or resolve queries.
- Maintain accurate records of customer interactions and update the CRM system.
- Handle inbound calls and provide excellent customer service.
- Meet and exceed daily, weekly, and monthly call and conversion targets.
- Work collaboratively with the sales and business development teams.
- Gather customer feedback and relay insights to improve service offerings.

**Requirements**:

- High school diploma or equivalent; Bachelor’s degree is a plus.
- Prior experience in telecalling, customer service, or sales is preferred.
- Excellent verbal communication skills in English and Hindi.
- Ability to handle rejection and maintain a positive attitude.
- Strong organizational skills and attention to detail.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Friendly and supportive work environment.
- Opportunities for growth and career development.

Let me know if you'd like to customize any specific section

**Job Types**: Full-time, Permanent

Pay: ₹9,254.84 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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