Customer Support Intern
2 weeks ago
**Roles and Responsibilities**:
- Provide technical support/services to users at customer premises.
- Conduct remote troubleshooting of computer problems.
- First level hardware support for end users.
- Troubleshooting desktop / laptop issues.
- Support for standard software issues (Isolate system issues; diagnose standard software issues
- and report hardware issues to respective Suppliers.
- Troubleshooting issues related to standard office software (MS Office Word, Xls, PowerPoint etc.)
- and internet clients.
- Should have knowledge on Server Hardware.
- Willing to work in 24x7 support.
- Should have a two wheeler with required documents.
- Remove virus from respective desktop / laptop with the antivirus software.
**Remuneration**:
- During the internship stipend offered is INR 15,000 per month. Those confirmed will be offered a package of Rs. 18k take home + ESI.
- Educational Qualifications: Any Graduation, Pursuing Post Graduation.
- Stipend: Upto 16k
- Work from office: Nehru Place, New Delhi
- Duration: Office hours (09 AM-06 PM)
- Perks and benefits: As per company's norms.
Pay: ₹10,000.00 - ₹18,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Nehru Place, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Field engineer: 1 year (required)
Willingness to travel:
- 100% (preferred)
Work Location: In person
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