Jewellery Sales Assistant

2 weeks ago

Jalgaon, India RL Jewels Full time

**Key Responsibilities**:

- **Customer Service**: Greet customers warmly, engage them in conversation to understand their needs, and provide personalized assistance to help them make well-informed jewelry purchases.
- **Sales**: Guide customers in selecting jewelry that aligns with their preferences, budget, and requirements. Explain product details, materials, and craftsmanship, and confidently close sales.
- **Product Knowledge**: Develop in-depth knowledge of our jewelry collections, including gemstones, metals, designs, and the latest trends to better educate and assist customers.
- **Upselling and Cross-Selling**: Introduce customers to complementary pieces, promotions, or services that enhance their shopping experience.
- **Inventory Management**: Monitor stock levels and inform management of inventory needs. Assist in regular inventory counts and ensure proper display of products.
- **Customer Relationship Management**: Maintain a database of clients, noting their preferences and special occasions to encourage repeat business.
- **Store Maintenance**: Ensure the store is clean, organized, and products are displayed attractively to provide a welcoming shopping environment.
- **After-Sales Service**: Address any after-sales inquiries, ensuring customer satisfaction and handling exchanges or repairs as per store policies.

**Skills and Qualifications**:

- Proven experience in retail sales, preferably in jewelry or luxury goods.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and ability to understand clients’ needs.
- Attention to detail and a passion for jewelry and fashion trends.
- Basic knowledge of inventory management and familiarity with sales software.
- Team player with a proactive attitude and problem-solving skills.

**Benefits**:

- Competitive salary
- In-store training and career development opportunities
- Employee discounts on jewelry purchases

Pay: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

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