Customer Services Associate

1 week ago

Ludhiana, India Affirm Services Consultancy Pvt. Ltd. Full time

**Responsibilities**:

- Researching and identifying potential customer leads
- Gathering contact information of potential leads online or via social media
- Nurturing leads through communication oral /written

Tracking & measuring the effectiveness of lead generation efforts

**Post: telesales (only female)**

**Qualification**: 12th and graduation

**Experience**: fresher’s

**Salary**:12k
- 15k

**Skills**:

- must have convincing power
- Good English communication (verbal and written)
- Need immediate joiner

**Location**: #18-19 Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab 141120 (Local Preff)

Openings: 2

**Position: Customer Service Associate - (Only Males)**

**Experience -** Fresher can apply

**Salary -** 15k + Overtime

**Job location** - Keva Kaipo Industries Pvt Ltd

18-19 Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab 141120 **(Local Preff.)**

**Responsibilities -**

Contact potential or existing customers to inform them about a product or service using scripts.

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company’s reputation

Keep records of calls and sales and note useful information

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9881962038

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