Customer Support Representative

2 weeks ago

Salt Lake Kolkata West Bengal, India Saber technologies private limited Full time

**Position**: Customer Service Executive (Voice - US Healthcare Domain)
**Location**: Salt Lake, Kolkata
**Shift Timing**: Night Shift
**Process Type**: US Healthcare - Inbound & Outbound Calls

**Package**:1,95,950 LPA**

**Benefits**:

- **One side Cab Facility**
- Night shift allowance - 0 to 3,000 PM
- MIP (Incentive post training)
- 3K for fresher and 4500 for exp in international voice of more then 1+ year
- Rotational shift predominantly night shifts
- 2 week offs -Rotational /Split
- Full-time Students - Not Eligible
- Night /Odd hours drop provided 7 pm to 7 am (Day time no transport -One-way transport provided)
- Self-Travelling & Out of boundary - Not considered

**Job Overview**:
**Key Responsibilities**:

- Handle inbound/outbound customer interactions via voice calls.
- Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism.
- Maintain detailed and accurate call logs and follow standard operating procedures.
- Achieve performance targets related to quality, accuracy, and customer satisfaction.
- Demonstrate effective communication and listening skills to address customer needs efficiently.
- Adapt to flexible shifts and rotational schedules as per business requirements.
- Upsell or cross-sell products/services when required.

**Eligibility Criteria**:

- **Graduates (freshers)** with excellent communication skills are encouraged to apply.
- **Mandatory**: PAN card is required during the hiring process

Kashish-93540 76323
Monika
- 98718 44095

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Night shift
- US shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 98718 44095

  • Customer Support Representative

    2 days ago

    Salt Lake, Kolkata, West Bengal, India NEW EDGE REALTY SOLUTIONS Full time

    Customer Support Representative (CSR) Job details are as below - Work from office Job - Must have Excellent English Communication - Inbound Calling - No Sales or target Job - Free Cab drop Facility Available (1800 as monthly reimbursement if cab facilities are not opted) - Quarterly, Half Yearly & Annual Bonus available - Meals at Subsidized rates - Salary...

  • Customer Support Representative

    2 weeks ago

    Salt Lake, Kolkata, West Bengal, India NEW EDGE REALTY SOLUTIONS Full time ₹ 2,30,000 per year

    Customer Support Representative (CSR)Job details are as below* Work from office Job* Must have Excellent English Communication* Inbound Calling* No Sales or target Job* Free Cab drop Facility Available (1800 as monthly reimbursement if cab facilities are not opted)* Quarterly, Half Yearly & Annual Bonus available* Meals at Subsidized rates* Salary Range For...

  • Customer Support Representative

    2 weeks ago

    Kolkata, West Bengal, India Web Stars Full time

    **Job Title**: Customer Support Representative **(International Process)** **Location**: Sector 5 **Overview**: We are seeking talented individuals to join our team as a Customer Support Representative. In this role, you will play a crucial part in assisting customers with their needs, offering exceptional solutions within a dynamic and rewarding work...

  • Customer Service Representative

    4 days ago

    Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Customer Support Representative Job details are as below - Work from office Job - **Night shift** (US Calling) - Inbound Calling for medical billing - **No Sales or target Job**: - Free Cab drop Facility Available (1800 as monthly reimbursement if cab facilities are not opted) - PF & ESI available - Quarterly, Half Yearly & Annual Bonus available - Meals...

  • Customer Service Representative

    4 days ago

    Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Customer Support Representative (CSR) Job details are as below - Work from office Job - **Night shift** (US Calling) - Inbound Calling for medical billing - **No Sales or target Job**: - Free Cab drop Facility Available (1800 as monthly reimbursement if cab facilities are not opted) - PF & ESI available - Quarterly, Half Yearly & Annual Bonus available -...

  • Customer Support Representative

    2 days ago

    Salt Lake, Kolkata, West Bengal, India Saber technologies private limited Full time

    **Position**: Customer Service Executive (Voice - US Healthcare Domain) **Location**: Salt Lake, Kolkata **Shift Timing**: Night Shift **Process Type**: US Healthcare - Inbound & Outbound Calls **Package**:1,95,950 LPA** **Benefits**: - **One side Cab Facility** - Night shift allowance - 0 to 3,000 PM - MIP (Incentive post training) - 3K for fresher and...

  • Customer Support Representative

    13 hours ago

    Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Urgent hiring for an MNC in Kolkata (Night Shift) Job position**:Customer Support Executive** Job Perks: **Salary 15K to 19K** (depending upon experience) Work from office **Fixed weekend (Sat & Sun) off** **Cab drop facility provided** No Sales, No Target **Travel Allowance** Subsidised meals PF & ESI available Attendance allowance of 1k per month...

  • Customer Support Representative

    1 week ago

    Kolkata, West Bengal, India subhadrajobs consultancy Full time

    We are having the opening for the Customer Care Representative for the BPO. Opening for the Inbound and outbound process. Shift Timing : 9am - 9pm 6 days working and 1 rotational weekoff Salary : 15k - 20k CTC Thanks and Regards, Usha 8459846481 **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹14,000.00 - ₹20,000.00 per...

  • Csr (Customer Service Representative)

    2 weeks ago

    Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Urgent hiring for an MNC in Kolkata (Night Shift) Job position**:Customer Support Representative (Inbound Voice Process)** Job details are as below - Work from office Job - **Night shift (US Calling)**: - Inbound Calling for medical billing - No Sales or target Job - Free Cab drop Facility Available (1800 as monthly reimbursement if cab facilities are not...

  • Csr (Customer Service Representative)

    2 days ago

    Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Urgent hiring for an MNC in Kolkata (Night Shift) Job position**:Customer Support Representative (Inbound Voice Process)** Job details are as below - Work from office Job - Night shift (US Calling) - Inbound Calling for medical billing - No Sales or target Job - Free Cab drop Facility Available (1800 as monthly reimbursement if cab facilities are not...