Executive

6 days ago

Noida Uttar Pradesh, India Vashi Integrated Full time

**Key Responsibilities**:
**Sales Order (SO) Checking**:
Verify customer sales orders for accuracy, material availability, and alignment with internal processes.

**Back Order Review**:
Monitor and review pending/back orders regularly and take corrective actions to reduce backlog.

**Customer Communication**:
**Material Stock Transfer Coordination**:
Coordinate inter-plant or warehouse stock transfers to fulfill urgent or pending customer requirements.

**Purchase Team Follow-Up**:
Liaise with the purchase team to expedite procurement of materials that are short or urgently required.

**OTIF (On-Time In-Full) Maintenance**:
Track, maintain, and improve OTIF performance metrics; ensure customer orders are fulfilled accurately and on schedule.

**Schedule Order Management**:
Maintain and update customer schedule agreements and plan dispatches in line with customer timelines.

**Customer Complaint Closure**:
Investigate and close customer complaints related to material issues, delays, or quality concerns in coordination with relevant departments.

**Required Skills & Competencies**:
Strong knowledge of inventory and order management systems (SAP knowledge preferred)

Effective communication and coordination skills

Proactive in follow-ups and stakeholder management

Attention to detail and problem-solving attitude

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