Telecaller
1 week ago
Job Information
Date Opened
- 06/10/2025
Salary
- 300000-400000
Department Name
- B2C Programs
Job Type
- Full time
Work Experience
- Fresher or Experience
Industry
- Education
Currency
- INR
City
- Bangalore South
State/Province
- Karnataka
Country
- India
Zip/Postal Code
- 560041
About Ethnus
Ethnus is a leading Emerging Technology training provider and has trained over 1.5 million students. Pioneering in employability enhancement and skill development since 2007, Ethnus provides training, certification, and placement support to its students in relevant industry-specific jobs. Ethnus has the honor of being the Cloud expert for Team India in the WorldSkills 2022 competition. We are the Authorized Training Partner of Amazon Web Services (AWS) for the Cloud Computing courses, EC Council for Cyber Security courses, and many more. Our company has been mentioned by Hon. Minister of Education in the Parliament (2019) for delivering high-quality training and mentoring to students. Over 600 higher education institutions around the country trust our services to enhance and build the employment of their students.
Position Overview
Key Responsibilities
- Make outbound calls to prospective students and clients to promote our training programs.
- Handle inbound calls, addressing queries and providing accurate information.
- Conduct cold calls to generate new leads and support sales targets.
- Follow up with leads regularly to maintain engagement and ensure conversion.
- Coordinate with the sales and marketing teams to align outreach efforts.
- Represent Ethnus professionally and uphold a customer-first approach in all interactions.
**Requirements**:
- 1 - 2 years of experience in telecalling, customer service, or sales support.
- Excellent verbal communication skills in English; proficiency in Kannada is preferred.
- Comfortable with both inbound and outbound calling, including cold calling.
- Strong interpersonal skills with the ability to build rapport quickly.
- Ability to work independently and as part of a team in a target-driven environment.
**Benefits**:
- Competitive salary with performance-based incentives.
- Opportunities for professional growth and upskilling.
- Supportive and inclusive work environment.
- Recognition programs for high performers.
- Access to training and certifications in emerging technologies.
- Work-life balance and paid time off.
- Provident Fund (PF) as per company policy.
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