Front Office Receptionist

1 week ago


Chennai District Tamil Nadu, India FLAMINGO HEALTHCARE CENTRE Full time

**JOB RESPONSIBILITIES**:
² Welcoming / greeting the client with pleasant smile.

² Responsible for attending all the incoming calls and transferring the call to appropriate department.

² Helping the patients to fill the OP Registration Form.

² Responsible for scheduling appointments.

² Coordinating with Emergency staff for Admission.

² Coordinating with Doctors regarding Admission/cancellation.

² Making IP file for patients.

² Arranging transport to wards.

² Getting discharge details from all wards.

² Protect patient rights by maintaining confidentiality of medical & personal information.

² Informing the room allocations to the respective wards.

² Fixing the appointments for surgery.

² Explain the surgery package to the patient or attender.

² Collecting IP Billing for credit more than Rs.5000.

² Explain the attenders regarding Discharge billings and collecting the payment.

² Helping patient to get discharge.

² Checking the availability of room for admission.

² Discharge to be get proper signature with MD or HOD.

² Proper handing over to each shift.

² To maintain the punctuality and dress code without fail.

² Communicate properly with the patient and doctor.

² Prior intimation should be given for leave.

² Should not leave from duty until the reliever has come.

² Maintain professional etiquette.

² Any other duties as assigned by the Management from time to time.

**Job Type**: Permanent

Pay: ₹8,838.80 - ₹21,727.11 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Experience**:

- Typing: 1 year (required)
- Phone etiquette: 1 year (required)
- Administrative experience: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person



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