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IT Facilitator

3 weeks ago

Haryana, India K.R. Mangalam University Full time

**Job Type**:Full Time**Required Experience**:0-5 Years**Job Title**: IT Facilitator

Hardware support provides installation and problem solving for computer related task such as network, systems, printers, IPT, software and hardware.

**Roles & Responsibilities**:

- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- To ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.

**Requirements**:

- Degree in computer science or information technology.
- Certification in Microsoft, Linux, or Cisco is advantageous.
- Prior experience in tech support, desktop support, or a similar role.
- Proficiency in Windows/Linux/Mac OS.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.