Customer Relation Executive
2 days ago
**Job Title**: Customer Relationship Executive (CRE) - Service
Responsible for ensuring excellent customer service at the service center by handling customer inquiries, service bookings, follow-ups, and feedback. Acts as a liaison between the service team and customers to ensure timely and satisfactory resolution of issues, while maintaining high levels of customer satisfaction.
**Key Responsibilities**:
- Greet customers and understand their service requirements
- Schedule service appointments and coordinate with the workshop
- Keep customers updated on service progress and delivery timelines
- Handle customer complaints and ensure quick resolution
**Experience**:
Freshers or Experienced
**Qualification**:
Degree or Equivalent
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Language**:
- English (preferred)
Work Location: In person
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