Contractor - Servicenow

Date: Jun 18, 2025
- Job Requisition Id: 60250
- Location: Hyderabad, IN Pune, MH, IN Pune, IN Indore, IN

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

**We are looking forward to hire Marketing Professionals in the following areas**:
Job Title: Service Now Consultant

Experience: Overall IT and related exp 4-6 years

**Job Description**:

- ServiceNow Technology Lead with strong implementation skills with the ServiceNow platform as well as the ability to support, guide, train and manage a team of other ServiceNow consultants. The ServiceNow Technical Lead Consultant role will work closely with our external clients and internal technology project teams to achieve outcomes within the Agile Methodology.

**Roles and Responsibilities**:

- Gathers and documents user and process requirements, functional requirements, and develops technical requirements.
- Works independently with mínimal supervision, serves as a mentor to team members and leads a team of ServiceNow Consultants who works on implementation, administration and support engagements
- Hands on development of ServiceNow platform
- Lead the team on performing changes to the user interface, system properties, foundation content, Integrations, Data migrations, Reports & Dashboards and modifications to existing workflows
- Identify system deficiencies, recommend solutions as a trusted advisor to clients
- Collaborates with other IT functions to design solutions for complex problems and understands end-to-end business processes.
- Performs system and integration testing with sample and live data.
- Identify and mitigate development and technical risks while also contributing to the Agile process by providing research, design ideas, ServiceNow best practices and contributions to the development.
- Identify resources required for tasks.
- Participate in Agile ceremonies.
- Provide daily supervision and direction to support staff.
- Document solutions which you have created in a way that Clients can easily understand

**Primary Skills & Qualifications**:

- Bachelor’s degree in Computer Science, Information Systems or related field
- Overall 6+ years of experience in to IT industry, at least 4+ years into ServiceNow administration, development & implementations
- Proven experience in leading ServiceNow projects and offshore teams (3-5 resources)
- Proven experience in conducting “requirements gathering” workshop sessions for ServiceNow projects
- Experience in ServiceNow Platform and modules like IT Service Management (ITSM), IT Operations Management, Integrations, Service Portal and Workflows
- Nice to have experience in other modules like SPM, ITAM, GRC and HRSD etc.
- Thorough understanding of ITIL/ITSM processes.
- Experience with User Interface (UI) Policies/Actions, Business Rules, Script Includes, Scheduled Jobs, Glide Application Program Interface (API) stack, Scripted Web-Services, AJAX, JavaScript, SOAP, REST SSO-SAM
- Hands-on design, development and deployment experience with the ServiceNow platform
- Ability to work on multiple engagements at the same time

**Certifications**
- ServiceNow Certified System Administrator (CSA) is a must
- ServiceNow Certified Implementation Specialist (ITSM/ITOM/HRSD/PPM) is a must
- ITIL V3 foundation - is a must
- ServiceNow Certified Application Developer - good to have

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

**Our Hyperlearning workplace is grounded upon four principles**
- Flexible work arrangements, Free spirit, and emotional positivity
- Agile self-determination, trust, transparency, and open collaboration
- All Support needed for the realization of business goals,
- Stable employment with a great atmosphere and ethical corporate culture