Contact Centre Agent

2 days ago


Gautam Budh Nagar, India Opportunity Hubb One Steps Solution Pvt. Ltd. Full time

**Job Description:

- **
- He/She will be responsible for making and receiving outbound/inbound calls
- Managing large amounts of inbound and outbound calls in a timely manner
- Following the provided “scripts” when handling different topics
- Will strive towards going beyond the assigned target and achieve best possible

conversion rate
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our CRM Database by documenting everything**Requirement:

- **
- Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written

communication Skills
- Versant 6 Certified
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively

**Educational Qualification:

- **
- Minimum Graduate in any stream

**Desired Experience:

- **
- 2 Years of **International Outbound Sales** experience (US)
- Prior experience in **Health Care **or **Mass Tort Domain** Preferred

**Salary**: ₹25,000.00 - ₹45,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- US Outbound sales: 2 years (required)

**Language**:

- Excellent English (required)

**Speak with the employer**
+91 9548650548


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