Customer Service Representative

3 days ago

Salt Lake Kolkata West Bengal, India Teleperformance Full time

**HIRING* *HIRING* *HIRING**

**TELEPERFORMANCE KOLKATA IS HIRING**

**Primary responsibilities of a customer care executive**

All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee:

- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience

They often pass on customer service data to higher authorities, which leads to significant changes within the customer service department's response guides and in-house processes.
- We are hiring for International and Domestic Process
- Salary from 19K-30K CTC

**Job Types**: Full-time, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Service Representative

    1 week ago

    Salt Lake, Kolkata, West Bengal, India Zacks Research Pvt.Ltd. Full time

    **Job Title**: Customer Service Representative (Blended Process) **Job Location**:West Bengal, Kolkata (Salt Lake) **Role Description**: This is a full-time on-site role for a **Customer Service Representative (Blended process)** at Zacks Research Pvt. Ltd. The Customer Service Representative will be responsible for providing exceptional customer support...

  • Customer Service Representative

    2 weeks ago

    Salt Lake, Kolkata, West Bengal, India DAS WRITING SERVICES Full time

    **About Us**: Das Writing Services is a premier content writing firm dedicated to providing high-quality, SEO-friendly content to clients worldwide. We pride ourselves on our commitment to excellence and our ability to deliver tailored solutions that meet the unique needs of each client. As we continue to grow, we are looking for a dynamic and dedicated...

  • Customer Service Representative

    1 week ago

    Salt Lake, Kolkata, West Bengal, India NMB Sales & technology Full time

    **Job Title**: Customer Sales Representative (International Sales - UK Shift) **Location**: Salt Lake, College More (Kolkata) We are hiring dynamic **Customer Sales Representatives** for our **International Sales Process**! If you have **international BPO experience** and are looking for an exciting career opportunity, we want to meet you! **Key...

  • Customer Service Representative

    5 days ago

    Salt Lake, Kolkata, West Bengal, India RDQ Tradingswala Technologies Limited Full time

    RDQ Tradingswala is looking for an experienced Customer Service Representative to join our Insurance team! CSR will be responsible for customer handling, Lead generation, building and maintaining good relationships with customers. **Roles & Responsibilities-** - Building good relationships and maintaining liaison with the clients and customers. -...

  • Customer Service Representative

    3 days ago

    Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Customer Support Representative Job details are as below - Work from office Job - **Night shift** (US Calling) - Inbound Calling for medical billing - **No Sales or target Job**: - Free Cab drop Facility Available (1800 as monthly reimbursement if cab facilities are not opted) - PF & ESI available - Quarterly, Half Yearly & Annual Bonus available - Meals...

  • Customer Service Representative

    3 days ago

    Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Customer Support Representative (CSR) Job details are as below - Work from office Job - **Night shift** (US Calling) - Inbound Calling for medical billing - **No Sales or target Job**: - Free Cab drop Facility Available (1800 as monthly reimbursement if cab facilities are not opted) - PF & ESI available - Quarterly, Half Yearly & Annual Bonus available -...

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India Prolegion Full time

    **Customer Service Representative***: Mahe Technologies Pvt Ltd - Kolkata, West Bengal, India- Posted on 23 May, 2025**Job Details**: **Skills**: **Fluent English** **Computer Knowledge** **Sales** **Job Type**: **FULL-TIME** **Availability**: **0-15 days** **Experience Level**: **0-5 Years** **About the job**: - Job Title: Customer Representative -...

  • Customer Service Representative

    7 days ago

    Kolkata, West Bengal, India Prime Services Private Limited Full time

    **Responsibilities for Outbound Customer Service Representative** - Make outbound calls to assist customers, resolve inquiries, and promote products/services. - Communicate effectively in **English, Bengali, and Hindi** to ensure a seamless customer experience. - Address customer concerns, provide solutions, and escalate complex issues when needed. -...

  • Customer Service Representative

    3 days ago

    Kolkata, West Bengal, India HIRD SERVICES PVT. LTD. Full time

    Job Profile Customer Service Representative Work Status: Work From Office Educational Requirement: Undergraduate/Graduate Designation: Customer Support Executive Shifts: Australian shift/Rotational ShiftExperience: 1 yrs-2yrs in customer support Skill: Excellent communication skills. Notice period: Immediate joiners Only/ 15 Days. **Salary**: ₹2.00...

  • Csr (Customer Service Representative)

    2 weeks ago

    Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Urgent hiring for an MNC in Kolkata (Night Shift) Job position**:Customer Support Representative (Inbound Voice Process)** Job details are as below - Work from office Job - **Night shift (US Calling)**: - Inbound Calling for medical billing - No Sales or target Job - Free Cab drop Facility Available (1800 as monthly reimbursement if cab facilities are not...