International Customer Service Advisor

2 weeks ago

BTM Layout Bengaluru Karnataka, India BangaloreJobHub Full time

**Responsibilities**:
**Engage with international customers from the US Largest Telecom via phone, addressing inquiries, resolving issues, and ensuring customer satisfaction.**

**Utilise your excellent communication skills to effectively convey information and solutions to customers in a clear and concise manner.**

**Adhere to company policies and procedures while providing accurate and efficient support to customers.**

**Maintain detailed and accurate records of customer interactions and transactions.**

**Collaborate with team members to optimise processes and enhance the overall customer experience.**

**Qualifications**:
**Minimum qualification: PUC.**

**Excellent communication skills in English, both verbal and written.**

**Ability to work in a fast-paced environment and adapt to changing priorities.**

**Strong customer service orientation with a positive attitude.**

**Ability to work a 5-day week with 2 days off and utilise provided two-way cab transportation.**

Pay: ₹32,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift
- US shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- International voice process: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9110602352

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