Branch:branch Relationship Officer

2 days ago

Rohtak, India Axis Bank Full time

**About Branch Banking**:
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services

**About the Role**:

- As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New-To-Bank customers in the branch and adding new customers through referral generation activities and customer visits.
- They will be required to use their communication skills to add new customers and Cross Sell of Bank products.
- As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer.
- BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure.
- BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers.
- BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible

**Key Responsibilities**
- Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.)
- Achieve Business budgets as assigned by the organization on a monthly basis consistently.
- Generating referrals and leads of new customers for sale of bank’s products.
- Promoting bank’s products by taking part in marketing activities and customer visits outside the branch.
- Contact existing customers for bringing in more deposits and cross selling of bank’s products.
- Timely and accurate processing of customer transactions and requests.
- Handle customer queries and provide correct solutions to ensure there are no customer complaints.
- Follow all compliance guidelines (regulatory & legislative) for each activity released from time to time.
- Ensure that all audit requirements of the bank are met optimum audit rating.
- Complete all mandatory certifications required for the role (EUIN, SP Certification etc.)
- Complete all learning activities/ trainings conducted by the bank from time to time.
- Daily entry of interaction with customers in bank’s CRM system.
- Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time

**Qualifications**:
Optimal qualification for success on the job is:

- Graduation/ Post-Graduation from a recognized institute

**Role Proficiencies**:

- Knowledge of banking regulations and norms
- Maintain a high level of knowledge of banking products and services
- Good communication (both verbal and written) skill in both English and the local language
- Ability to handle pressure and meet deadlines
- Good networking and relationship building skills

  • Relationship Officer/Sr. Relationship Officer

    22 hours ago

    Bahadurgarh, Rohtak, India Aavas Financiers Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    GreetingsDesignation: Relationship Officer / Sr. Relationship Officer / Relationship ManagerMinimum Qualification: GraduateExperience: 1-5 YearsFunction/ Department: SalesCompany: Aavas Financiers Ltd.Job Description:Ability to understand customers need, explain various products and convince them about the product offerings.Should be able to manage overall...

  • Senior Branch Relationship Officer

    4 days ago

    Rohtak, Haryana, India Aditya Birla Group Full time

    HDFC- Branch Banking- Branch Relationship Officer JD Responsibilities Job Profile Employees are ON ROLLS of Aditya Birla Sunlife Insurance Employee will be mapped to the respective HDFC Branches basis on the geography assigned Prime Responsibility to generate insurance Business through HDFC Branch walk-in customers and leads generated by the...

  • Customer Relationship Executive

    7 days ago

    Rohtak, India Ok Life Care Pvt. Ltd. Full time

    Customer Relationship Executive Smart, Intelligent ,Good communication Skills. Location:Kharawar Rohtak Work From Office. Pay: From ₹10,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Morning shift Ability to commute/relocate: - Gandhar more Kharwar, Rohtak, Haryana: Reliably commute or willing to relocate with an...

  • Sales Officer Urgent Opening

    7 days ago

    Rohtak, India rojgari Full time

    Role - Sales Officer (Home Loans) Purpose: Will be responsible for meeting targets, identify new sources from assigned geography, and maintain good relationship with sources, achieving efficiency of assigned geography and sources there by achieving the desired productivity expected by the company. 1. Area/ Geography Mapping. 2. Source Relationship...

  • Public Relations Officer

    20 hours ago

    Rohtak, Haryana, India Sanjeevni Plus Hospital Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSanjeevni Plus Hospital, Rohtak, is a NABH-accredited super-speciality hospital recognized for excellence in orthopaedics, joint replacement, and advanced healthcare. With a team of expert surgeons, doctors, and healthcare professionals, we are committed to delivering compassionate care and innovative medical solutions. Join us to be part...

  • Public Relation Officer

    3 weeks ago

    Rohtak, Haryana, India Oxygen Hospital Full time

    PRO Sales Executive - Oxygen Hospital Rohtak Position PRO Public Relations Officer Sales Executive Location Oxygen Hospital Rohtak Job Type Full-Time About Oxygen Hospital Oxygen Hospital is a leading multi-specialty hospital in Rohtak with state-of-the-art facilities including NICU ICU Emergency Pediatrics Surgery Ortho Urology ...

  • Field Sales Officer

    20 hours ago

    Rohtak, Haryana, India Freshcartons Retail And Distribution Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    A Field Sales Executive in FMCG-Ecommerce (Fast-Moving Consumer Goods) is responsible for directly selling and promoting a company's consumer products to retailers, and other customers within a designated territory, by building strong relationships, achieving sales targets, and staying updated on market trends to maximize market penetration and brand...

  • Sales Officer

    3 days ago

    Rohtak, India Puran Chand Jain & Sons Pvt. Ltd Full time

    Develop and maintain strong relationships with clients - Maintain accurate and up-to-date records of sales activities, customer interactions, and transaction details - Preparing sales presentations, proposals, and quotations for potential clients - Lead Generation and Prospecting - Client inquiries, concerns, and objections, and provide appropriate...

  • Manufacturing Officer

    1 day ago

    Rohtak, India Wabtec Full time

    It’s not just about your career or job titleIt’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow,...

  • Sales Officer- Rohtak

    4 days ago

    Rohtak, India ICA Pedilite Full time

    **About the company** Company name - ICA Pidilite Designation - SO Location - Rohtak Website ¢ ICA Group formed a 50-50 Joint Venture with Pidilite Industries Ltd. in Nov 2016. - ICA's technological expertise, combined with Pidilite’s sales and marketing, offers the best-quality wood finishes across the country. - ICA Pidilite has its state-of-the-art...