Sepo Investigation Spclst I, Resq

1 day ago

Bengaluru Karnataka, India ADCI - BLR 14 SEZ - F07 Full time

1. Minimum 18 months of Investigations experience (FTC + FTE time combined)
2. Strong written and verbal communication skills including the ability to comfortably engage with internal and external customers
3. Leverages team knowledge across several specialty areas to help resolve recurring customer issues
4. Demonstrates the ability to self-manage on priority tasks and objectives
5. Have the ability to research complex use cases that involves multiple customer contacts, determining the root cause(s) for the issue and ability to track resolution of process improvement initiatives owned by other teams as a result of your proposals
6. Fast learner who seeks out and generously shares best practices
Key job responsibilities
1. Demonstrate flexibility to work within different queues, with increased complexity or specialization based on current business needs
2. Provide support as and when required for overtime, deep dives, mentoring new batches, Kaizen, escalations and cross training
3. Ensure compliance with procedures and SLAs while achieving quality and performance metrics (Meet or exceed all Goals). Work on the Core queues and willing to switch between different functions as per business requirement.
4. Continuously monitor all queues for both new and resolved items identifying where any misses may have occurred.
5. Work on projects that design/improve tools or processes by testing and/or develops recommendations for management
6. Communicate effectively both in verbal and written form on all investigative matters
7. Execute key team priorities and assists teammates with execution
8. Support new hires or focus group investigators in the team to help them meet require performance standards

  • Transaction Risk Investigator

    1 week ago

    Bengaluru, India ADCI - BLR 14 SEZ Full time

    Basic Qualifications - Education Qualification: Graduate in any discipline - Work Experience: 0 to 4 years - Communication Skills - Excellent communication skills (written and spoken) in English language - Ability to handle and interpret large sets of data - Demonstrated ability to work in a team in a very dynamic environment About the team: The mission of...

  • Transaction Risk Investigator

    1 day ago

    Bengaluru, India ADCI - BLR 14 SEZ Full time

    1+ years of customer service experience - Speak, write, and read fluently in English - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in payments or e-commerce **About the team**: The mission of Shopping Experience Protection Operation (SEPO) is to build trust with all its Customers & Partners - Buyers,...

  • Field Investigator

    1 week ago

    Bengaluru, Karnataka, India Mac I Six Detective Agency Full time

    Required field investigator from Bangalore Karnataka - Language Preferences Malayalam and English - Currently staying at Bangalore **Job Types**: Part-time, Contractual / Temporary Work Location: In person

  • Disease Outbreak Investigator

    2 days ago

    Bengaluru, Karnataka, India beBeeEpidemiologist Full time ₹ 79,20,000 - ₹ 1,08,90,000

    Job Title: Disease Outbreak InvestigatorWe are seeking an exceptional Disease Outbreak Investigator to join our team. In this role, you will be responsible for leading epidemiological research and analysis, collaborating with internal and external stakeholders, and providing input to clinical trial plans and real-world evidence (RWE) plans.About the Role:As...

  • Fraud Investigation Specialist

    1 week ago

    Bengaluru / Bangalore, Hyderabad / Secunderabad, Telangana, India beBeeFraudInvestigation Full time

    Job Description:Our team is seeking a skilled Fraud Investigation Specialist to join our ranks. In this critical role, you will be responsible for analyzing financial transactions to identify unusual or suspicious patterns.You will conduct in-depth fraud investigations, gathering evidence as needed and collaborating with internal & external teams for...

  • Actuary & Sme I - Actuarial Reserving

    2 days ago

    Bengaluru, Karnataka, India Chubb Full time

    **RESERVING TEAM** **Location**:Bengaluru, India **Job Summary** This is an opportunity to be part of a well-established and growing team that supports the Reserving & Reserve Reviews Process. **Responsibilities** - Work closely with onshore actuaries throughout the reserving process, which includes data preparation, strategic analysis, and...

  • Project Research Scientist-i(Medical)

    1 day ago

    Bengaluru, Karnataka, India St. John's Research Institute Full time

    **Brief Description about the Project**: The project aims to reduce the burden of Dengue infections through multiple information and communication technology and digital platforms such that it reaches a large audience within a short time. **Project Research Scientist-I(Medical)** **Position Starting**: 01st November,2024 **No. of...

  • Project Research Scientist

    1 day ago

    Bengaluru, Karnataka, India St. John's Research Institute Full time

    **Brief Description about the Project** Postpartum Breast (PPBC) cancer is a unique subtype affecting young women who develop breast cancer within 5 to 10 years after the last childbirth. The project aims at investigating genomic, transcriptomic and spatial microenvironment and devise strategies for clinical decision to identify poor prognostic...

  • Project Scientist-i

    1 week ago

    Bengaluru, Karnataka, India St. John's Research Institute Full time

    **Brief Description about the Project** Implementation Research on Immediate Kangaroo Mother Care (i-KMC) in Karnataka **Project Scientist-I (Medical)** **Position Starting**: 1th June, 2025 **No. of Vacancy**:one **Preferred Qualifications**:MBBS/ NURSING/BDS with MPH or Masters in relevant field with experience in Maternal and Child...

  • Asst I Pss

    7 days ago

    Bengaluru, India Labcorp Full time

    Assist in the processing of expedited safety reports (ESRs). This includes, but is not limited to: - maintenance of adverse event tracking systems. - set-up and maintenance of project files, core process files and central safety files. - assist with the reporting of ESRs to clients, regulatory authorities, ethics committees, investigators and Covance...