Analyst, GSOC Investigation

1 week ago

Bengaluru, India Saks Fifth Avenue Full time

Job Description:

Who We Are:


Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world. Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels.

Job Summary:


To examine and scrutinize corporate environment and business operations to determine whether employees, customers or other individuals are involved in any misconduct, fraudulent activity or retail theft. To ensure any unethical behavior or employee misconduct is identified and reported to stakeholders with high levels of detail.

Responsibilities:

  • Following our business code and always acting with integrity and due diligence
  • Reduce payment fraud by flagging suspicious transactions and reporting suspicious employee behavior
  • Distinguish between high risk and legitimate transactions to minimize additional checks and workload
  • Spot employees involved in fraudulent transactions before it leads to high value retail loss
  • Ensure product integrity is followed throughout the transactions
  • Ability to multitask and communicate effectively within the team and to North American leadership or law enforcement
  • Derive patterns and assumptions, communicate recommendations and findings to senior leaders in weekly or biweekly meetings
  • Quick responder with immaculate email writing skills 
  • Able to write complex investigation reports with clear findings addressed to leadership
  • Understand technical glitches of cameras and report to leaders
  • Work independently and as a team player on all aspects of the investigation while completing cases in a timely manner

Key People and teams I work within business:

  • Store and Retail staff
  • North American Leadership (VP, Corporate Investigators)
  • Retail Security team and other business support teams
  • Internal support teams like IT, Helpdesk etc.
  • Law enforcement agencies & Emergency services (PD, Fire rescue)

Skills:

  • Experience in forensic investigation, loss prevention, retail theft prevention or asset protection
  • Excellent written and verbal communication skills with good excel skills knowledge and advanced excel formulas
  • Diverse and ability to multitask in high paced process
  • Possess analytical skills and decision making skills to identify genuine cases
  • Understanding of retail operations and retail store business

Systems & Tools:

  • CCTV monitoring
  • Data & Report analysis and extracting methods
  • Understanding of retail operations and retail store business

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.

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