Tele Calling Executive

**About Pentoz Technology**:
Pentoz Technology is a leading IT services company specializing in website development, mobile app development, and game app development. We offer innovative, customer-centric solutions that help businesses enhance their digital presence. Our commitment to excellence and creativity drives us to build high-quality products that meet the evolving needs of our clients.

**Job Summary**:
The HR Executive will manage the day-to-day HR operations and support the HR department in various functions such as recruitment, onboarding, employee engagement, performance management, and HR compliance. This role requires a proactive, organized, and people-oriented individual who can effectively communicate with employees at all levels and provide support to help build a positive work culture.

**Key Responsibilities**:

- **Employee Relations**: Act as a point of contact for employees, addressing concerns, providing guidance on HR policies, and resolving workplace issues. Foster a positive work environment by promoting open communication and resolving conflicts when necessary.
- **Performance Management**: Assist in the performance management process by coordinating reviews, setting performance objectives, and tracking progress. Support managers in addressing employee performance issues and provide recommendations for improvement.
- **Training & Development**: Coordinate and support training programs to enhance employee skills and development. Monitor and track training initiatives to ensure alignment with business goals and employee career growth.
- **HR Administration**: Maintain employee records, HR documentation, and database management. Ensure compliance with labor laws, company policies, and HR best practices.
- **Compensation & Benefits**: Assist in administering compensation and benefits programs, including payroll support, employee benefits communication, and ensuring that employees are aware of available programs.
- **Employee Engagement**: Plan and coordinate employee engagement activities, team-building events, and recognition programs to foster a positive workplace culture and high employee morale.
- **Compliance & Policies**: Ensure adherence to labor laws, company policies, and HR regulations. Stay up-to-date with legal changes and provide recommendations to ensure compliance.
- **HR Reporting**: Assist with HR metrics and reporting, including turnover rates, recruitment status, training effectiveness, and other key HR performance indicators.

**Qualifications and Skills**:

- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 2-3 years of experience in HR, preferably in the IT or technology industry.
- Strong knowledge of HR practices, recruitment processes, and labor laws.
- Excellent communication, interpersonal, and organizational skills.
- Ability to maintain confidentiality and handle sensitive employee matters.
- Proficient in Microsoft Office (Excel, Word, PowerPoint) and HR management software (HRIS).
- Strong problem-solving skills and the ability to work independently and in a team.
- Good time management skills and the ability to prioritize tasks in a fast-paced environment.
- A proactive and adaptable approach to HR challenges and employee needs.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for professional growth and career advancement.
- A positive and collaborative work environment.
- Exposure to various HR functions and projects in a growing technology company.
- Health and wellness benefits.

**Job Types**: Full-time, Part-time, Permanent, Fresher, Internship, Volunteer
Contract length: 3 months

Pay: ₹5,000.00 - ₹25,000.00 per month

Expected hours: 20 per week

Schedule:

- Day shift
- Morning shift
- Rotational shift
- UK shift
- US shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person