Admissions Advisor

5 days ago

Bengaluru Karnataka, India Ensetu Solutions Pvt. Ltd. Full time

**We are looking for Admission Advisior.**

**Job Profile: - Admission Advisor.**
- To be the first level - point of university contact for the student.
- To act as an interface between the Student and the University departments.
- To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session calendar.
- To nurture students in completing their academic requirements in a timely manner.
- To achieve high student satisfaction by providing a personalized - precise and elaborate reply based on the student query., increase in Active learners, high outbound call connects, reduction in repeat queries/ complaints and meeting quality measures, accuracy & timelines in addressing the student queries
- To create and follow processes and recommend process improvements
- To identify, escalate priority issues, coordinate with various teams to get the responses, and ensure that the response is provided to the student within the TAT.
- To achieve high re-registration of students to next semester and high program completion rate.
- To provide a precise and concise information through effective communication technique
- To adapt and handle changing situations and environments efficiently
- To use effective data points and interpersonal skills to resolve conflict situations
- Refrain students from the last-minute submission of IAs, Project Synopsis and Project report

**Location: Someshwarpura, Bengaluru**
- Post-Graduation from a recognized University in Management or Commerce or Journalism or Computer Applications /Information Technology Stream.
- 2 Years’ Experience in academics/student counselling

**Skill & Knowledge**:

- Good knowledge of a University Academic Processes
- Interpersonal and organizational skills
- Knowledge of ticketing system & any CRM

**Thanks & Regards**

**Abhilash Kumar**

**Senior Executive - Recruiter**

**Mobile & Whatsapp: +91-8076571822**

Pay: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)
- Academic counseling: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Location**:

- Bangalore, Karnataka (preferred)

Work Location: In person

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