Tool Expert

7 days ago


Bengaluru, India Tata Technologies Full time

Key Responsibilities: Provide technical expertise and support for various tools used within the organization, including but not l imited to project management, collaboration, and productivity tools. Evaluate and recommend tools that improve business processes and drive efficiency. Work with cross-functional teams to identify tool requirements and develop implementation plans. Provide t raining and support to users on tool functionality and best practices. Monitor and analyze tool usage data to identify opportuniti es for improvement. Troubleshoot and resolve tool-related issues in a timely and efficient manner. Develop and maintain document ation and standard operating procedures for tools. Stay up-to-date with emerging technologies and industry trends related to tools.Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field Minimum of 5 years of experie nce in tool management, administration, or support. Strong understanding of various project management, collaboration, and product ivity tools, such as JIRA, Trello, Asana, Slack, and Microsoft Office. Experience with tool evaluation, selection, and implementat ion. Strong problem-solving and analytical skills. Excellent communication and collaboration skills.'¢ Ability to work in a fast -paced and dynamic environment. Ability to manage multiple projects and priorities simultaneously. Experience in project managem ent is a plus.



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