Process Associate- Invoice to Cash

Ready to shape the future of work?_
- At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges._

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- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._

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- We are looking for someone with extensive knowledge and understanding of the entire Cash Applications process. In this role, you will be encouraged to work on strict deadlines, in a business environment while being a good teammate._
- Responsibilities_
- In this role, you will be responsible for all the activities related to O2C domain-_
- _The cash specialist will be responsible for posting payments from various lockboxes to the customer accounts_
- _The specialist will also be responsible for research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts_
- _It will also include responsibilities to coordinate payments made by a lockbox, ACH/Wire, and other adjustments to customer account for credits/debits and account write-offs._
- _Reconcile Cash - Balance Accounting system funds against bank deposits and daily/monthly recon exercise._
- _Prepare Customer Refunds - This is a manual process of capturing documentation to troubleshoot._
- _Work with collections to resolve for unidentified cash_
- _Build SOPs for new processes, update current SOPs when vital_
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- Qualifications we seek in you_

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- Minimum Qualifications / Skills_
- _B.Com graduation_
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- Preferred Qualifications/ Skills_
- _MBA - Finance_
- _Relevant work experience in Order to Cash_
- _Good analytical and problem-solving skills_
- _Ability to learn ERP systems with preferable knowledge of SAP_
- _Good conceptual knowledge and experience in tax activities preferred_
- _Excellent MS Office skills including MS Excel_
- _Good Communication Skills & Typing Speed_
- _Previous experience of working on process improvements is an added advantage_
- Why join Genpact?_
- _Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation_
- _Make an impact - Drive change for global enterprises and solve business challenges that matter_
- _Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities_
- _Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_
- _Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_
- Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._
- Let’s build tomorrow together._

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- Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._

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Job_**_Process Associate_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Aug 5, 2025, 4:47:21 PM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_