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4 days ago
Here’s a concise **Telecaller Job Description** in under 15 lines, suitable for a **non-target-based role** with a **minimum of 1 year of experience**:
**Job Title**: Telecaller (Non-Target Based)
**Experience Required**: Minimum 1 year
- Handle inbound and outbound calls professionally.
- Provide information about products/services to customers.
- Maintain customer database and update records regularly.
- Resolve customer queries and issues efficiently.
- Follow up with interested leads or existing clients.
- Maintain a courteous and friendly tone during interactions.
- Coordinate with internal departments for smooth communication.
- Share call feedback and report to team leader/supervisor.
- Maintain call logs and activity reports.
- Ensure high levels of customer satisfaction.
- No sales targets or pressure involved.
- Working knowledge of basic computer systems required.
- Good communication skills in Hindi and English preferred.
- Punctual, self-motivated, and a team player.
- Prior telecalling or customer support experience mandatory.
Pay: ₹8,086.00 - ₹15,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
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