Team Member

**Job Classification Code**

**Job Classification Label**

**Job Title**:
Officer

**Job Grade **(refer to JE)

G 12 C

**Function**:
IT

**Sub-function**:
MFG IT Support

**Manager’s Job Label**:
Manager IT

**Skip Level Manager’s Label**:
GM

**Function Head Title**:
AVP

**Location**:
Sikkim

**No. of Direct Reports (if any)**

Not Available

**Business Unit**:
Sikkim Unit II ( Ranipool )

**Job Summary**

The Job holder will be responsible to support Manufacturing Informatics Team and maintain software related data of Manufacturing instrument / Equipment’s as an Application Administrator and perform the activities for Manufacturing System software’s like Archival / backup, restoration, validation & qualification etc.

**Areas Of Responsibility**
- User Access Management and Administration Support of all Manufacturing and Quality Equipment’s.
- Site Infrastructure Support: End User Support like Server, PC, Laptop, Printer, Scanner, Internet, LAN, WAN and AVAYA Application.
- Enterprise System Support like Server, Network, Backup System, LIMS, etc.
- Monitoring and preventive maintenance of Data center.
- Preparing documents, attachments and annexures as per SOP.
- Asset Management
- Site Compliance and Audit Support: Maintain the site Infrastructure, Validation, Compliance and Management throughout the year.
- Information Security: Maintain the security of IT Infrastructure by enforcing corporate ISMS policies and procedure
- Department Training Coordinator.
- QMS related activities (Trackwise).
- Any other work originated by HOD.

**Travel Estimate**

Based on the need job holder can travel to other sites.

**Job Scope**

**Internal Interactions (within the organization)**

MFG,QI and CSV Teams, Business Users, Corporate IT & Plant Management.

**External Interactions (outside the organization)**

Business Users, External Vendors

**Geographical Scope**

Provide onsite support to Sikkim unit II, other site whenever needed.

**Financial Accountability (cost/revenue with exclusive authority)**

Based on Approved Budgets for the sites - Both Opex & Capex

**Job Requirements**

**Educational Qualification**

BE/B. Tech, MCA, BCA, MSc IT, BSc. IT, Graduation + PGDCA.

**Specific Certification**

NA

**Experience**

2-4 Years in IT activities preferably in Pharma manufacturing.

**Skill (Functional & Behavioural)**:
Infra support, MFG and QI support, CSV Support, Validation & Qualification activities as per standards, backup related activities.

Good Positive Attitude and Professional.

**_Disclaimer: _**_The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s)._