Captain

Job Summary:

We are seeking an experienced and service-oriented Hotel Captain to lead and coordinate food and beverage service operations within our restaurant, banquet hall, or dining outlet. The ideal candidate will ensure smooth daily operations, supervise service staff, and deliver exceptional guest experiences in line with the hotel's standards.

Key Responsibilities:

• Supervise, coordinate, and assist service staff during daily operations
• Greet and interact with guests, ensuring satisfaction with food, beverages, and service
• Take and confirm reservations, manage seating arrangements, and allocate tables efficiently
• Train and mentor service team members on service standards and operating procedures
• Ensure that tables are properly set and service areas are clean and organized
• Handle guest complaints or special requests promptly and professionally
• Coordinate with kitchen and bar staff to ensure timely and accurate order delivery
• Monitor inventory levels of supplies such as cutlery, linens, and condiments
• Maintain high hygiene and safety standards as per hotel and local regulations
• Prepare shift reports and assist the manager in scheduling and performance reviews

Qualifications:

• High school diploma or equivalent; a degree/diploma in hospitality is a plus
• Minimum 2–3 years of experience in a food & beverage service role, with at least 1 year in a supervisory capacity
• Excellent communication, leadership, and guest service skills
• Strong understanding of restaurant operations, food safety, and hygiene standards
• Well-groomed, professional appearance and demeanor
• Ability to work flexible shifts, including weekends and holidays

Work Environment:

• Fast-paced hospitality environment
• Requires standing for long periods and occasional lifting or carrying of items
• Regular interaction with guests and team members

Job Type: Full-time

Pay: ₹15, ₹16,000.00 per month

Benefits:

• Food provided

Work Location: In person