Hotel Receptionist

2 weeks ago


Navi Mumbai Maharashtra, India Aviyana Ventures Pvt Ltd Full time

**Guest Interaction**:Greet guests warmly, provide information on hotel services, and answer questions about local attractions and amenities.
- **Check-in/Check-out**:Register guests, verify payment methods, assign rooms and keys, and process guest bills and payments.
- **Administrative Duties**:Maintain accurate records of bookings and payments, prepare invoices, manage mail and messages for guests, and update hotel software.
- **Problem Solving**:Handle guest inquiries, requests, and complaints, escalating critical issues to management when necessary.
- **Communication**:Answer and direct phone calls to the appropriate departments or guests.
- **Coordination**:Collaborate with housekeeping and other departments to ensure smooth guest stays.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person


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