Customer Service Care Bank Associate

**Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service (required) **Language**: -...

Address customer query and concerns on a call and Follow SOP and Address customer redressals. **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before...

Company DescriptionThe dream started two decades ago by Mr. Sanjay Agarwal, a merit holder Chartered Accountant and first generation entrepreneur, along with his proficient team. Together, the dexterous team embarked on a journey of excellence while enriching lives along the way. AU Financiers, originally an NBFC, is now AU SMALL FINANCE BANK. Throughout our...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Pay: ₹11,500.00 - ₹16,000.00 per...

Provide information of Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹15,000.00 - ₹22,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before...

 Role—Customer Care Executive.  Education Qualification—PUC / Graduates  Experience Details—Fresher or Experience is OK.  Languages Known—English, Hindi with any regional language  Rounds of Interview--- Initial Screening/Ops round/Client Round  Immediate Joiners **Salary**: ₹18,000.00 - ₹20,000.00 per month Schedule: -...

Provide information of Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹14,500.00 - ₹16,500.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (required) **Language**: - Tamil (required) Ability to...

Provide information of Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone - Cab Facility only for Night shift **Salary**: ₹14,000.00 - ₹16,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Managing incoming calls and customer service inquiries Provide information about products and services, take/cancel orders, and record details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken Follow up to ensure that appropriate actions are taken on customer...