Front Office Assistant

1 week ago

Alleppey, India Carnoustie Resort Pvt Ltd. Full time

Front Office Assistants play a crucial role in creating a positive first impression for guests and ensuring their overall satisfaction during their stay at the resort. Excellent communication and customer service skills are essential for success in this role.

**Communication in English**:

- Relay messages and information to the appropriate staff members.
- Provide clear and accurate information to guests regarding policies, procedures, and services.

**Guest Relations**:

- Greet and welcome guests as they arrive at the resort.
- Provide information about the resort's facilities, services, and amenities.
- Assist guests with check-in and check-out processes.
- Handle guest inquiries and resolve issues or complaints in a professional and courteous manner.

**Salary**: ₹8,376.49 - ₹18,956.80 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Alappuzha, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9495113777

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