Ticketing Staff

6 days ago

Mumbai Maharashtra, India Excellent Tutors Full time

A. Air Ticket Booking & Issuance

1. Handle domestic and international flight bookings for corporate, group, and MICE travel.

2. Issue, reissue, and cancel tickets through GDS (Amadeus, Galileo, Sabre).

3. Select the best routes and fares as per client requirements and budgets.

B. Fare & Route Management

1. Compare fares across airlines and advise clients on the most cost-effective options.

3. Monitor seat availability and hold bookings as per client confirmation timelines.

C. Changes, Refunds & Cancellations

1. Process date changes, rescheduling, and cancellations promptly.

2. Handle refund requests and coordinate with airlines for approvals.

3. Advise clients on airline policies, penalties, and refund timelines.

D. Documentation & Compliance

1. Ensure passenger details match travel documents before ticket issuance.

2. Keep updated with visa, passport, and airline regulations for different countries.

3. Maintain accurate booking and invoice records.

E. Client Support

1. Provide 24/7 assistance for urgent travel changes or emergencies.

2. Coordinate with the operations team for smooth group departures.

3. Maintain strong relations with airline representatives and consolidators.

F. Reporting & Coordination

1. Prepare daily/weekly booking reports for management.

2. Work closely with the sales team to provide fair quotes for proposals.

Who can apply:

- have minimum 1 years of experience

**Salary**:
₹ 2,70,000 - 3,70,000 /year

**Experience**:
1 year(s)

Deadline:
2025-09-12 23:59:59

Other perks:
5 days a week

Skills required:
MS-Excel, English Proficiency (Spoken) and English Proficiency (Written)

Other Requirements:
1. Experience: 1-3 years in air ticketing, preferably in a travel agency, TMC, or MICE company.

2. Technical Skills: Knowledge of GDS (Amadeus/Galileo/Sabre) is mandatory.

3. Industry Knowledge: Familiar with airline policies, group bookings, and consolidator systems.

4. Soft Skills: Strong communication, accuracy in work, and the ability to work under pressure.

5. Flexibility: Willing to work extended hours during peak seasons or urgent cases.

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance

Work Location: In person

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