Operations Assistant

3 days ago

Delhi, India Forever Floral Full time

Forever Floral is looking for a Remote/Work From Home Operations Manager to join our team.

**Who are we?**

Forever Floral is transforming what artificial flowers are & can be by providing better flowers for less.

How? With our wooden flowers. They are eco-friendly, beautiful & affordable.

Our fast-growing company has grown to 100+ people in less than 4 years and is looking to continue our rapid-growth with the right Remote Operations Manager. We currently sell under two brands - Sola Wood Flowers & Forever Floral.

What is our culture like & who is a good fit?

Our people share common values.

We have a genuine will-to-win. No work is beneath us if it moves us towards our goals.

We utilize creativity to do more with less - and quickly

We use data to make decisions. The only “arguments” we get in are about how we should be collecting data, and how we should be analyzing it.

We love learning - every problem is an opportunity to grow.

If you want a stress-free corporate 9-5 job, this isn't it - you won’t be pampered.

**If you want to**:
Shape a fast-growing company.

Drive results with a group of passionate, smart & hardworking fun people.

Work in an environment without politics, busy work, or corporate chicanery.

Participate meaningfully in our growth with an excellent performance weighted comp package.

Then you have come to the right place.

**Responsibilities**:

- Managing day-to-day manual workflows that have yet to be automated.
- Assisting our operations team as needed, including handling special projects.
- Control and monitor inventory, production, and other critical work flows in our ERP - Fishbowl.
- Deploy and upgrade new functionality within our ERP.
- Build processes to collect and analyze data and improve operational efficiency.
- Train our US-based team in usage of our ERP once you become familiar with it. This includes writing standard operating procedures out and handling other forms of documentation.
- Working across our stack including Shopify, Fishbowl, ShipStation, and other mission critical software to drive improvements to operations.
- Work with vendors located in India, the US, China and other countries to create efficiencies.

**Requirements**:

- Excellent written and spoken English. You are comfortable getting on the phone to communicate with our US-based team.
- Available during US hours. 8 AM through 5 PM MST - Monday through Friday.
- Deep experience with ERPs. This can be anything ranging from SAP, to NetSuite, to FishBowl.
- Fluent using Microsoft Excel or Google Sheets including use of functions like VLOOKUP, SUMIF, pivot tables and more.
- LEAN familiarity is helpful, as is EOS/Traction.
- While not required, an understanding or some level of experience with SQL is great.
- Are able to provide us with references as requested. We do not want to waste your time or ours with a potential mishire. Our interview process is detailed & thorough.
- No issue working 60+ hours routinely. You wouldn’t know what to do with your free time if you were working less.
- Familiarity with eCommerce, especially Shopify, is a bonus.
- Excellent cultural fit as per our values above.

**Salary**: ₹40,000.00 - ₹95,000.00 per month

**Benefits**:

- Work from home

Schedule:

- US shift

Application Question(s):

- Are you comfortable working ~55 - 60 hours a week?
- Able to work US hours?

**Experience**:

- microsoft excel OR Google Sheets: 1 year (required)
- ERP systems: 1 year (preferred)

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