Hospital Administrator

About Amaha

Welcome to Amaha, where we’re redefining mental health care Founded in 2016 by the visionary Dr. Amit Malik and social entrepreneur Neha Kirpal, Amaha (formerly InnerHour) is on a mission to create a supportive mental health ecosystem. We provide comprehensive treatment and care plans for a variety of mental health conditions, including anxiety, depression, bipolar disorder, ADHD, OCD, schizophrenia, and addictions.

With a dedicated team of over 150 experts, we’ve delivered more than 100,000 therapy sessions in 15+ languages across 600+ Indian cities. Our award-winning Amaha app offers 600+ self-care tools and resources, impacting the lives of over 5 million people globally. We also support workplaces and colleges with customized emotional well-being programs, reaching over 700,000 individuals.

In 2022, we expanded our reach by acquiring the Child and Adolescent Mental Health Institute, Children First, allowing us to provide holistic care for families and communities. Join us as we continue to grow and innovate in the mental health space

Key Responsibilities

Service Delivery
- Organize and facilitate the effective delivery of psychiatric health services within the hospital.

Strategic Implementation
- Translate the organization's vision and strategic goals into actionable plans, ensuring safe and effective psychiatric practices.

Compliance Assurance
- Ensure that all practices adhere to legal and regulatory standards for hospital administration and mental health care.

Policy Development
- Develop and implement policies and programs to streamline hospital administration tasks, including public relations, patient services, and operational efficiency.

Communication Liaison
- Serve as a key liaison between staff, doctors, patients, and management to ensure smooth communication and coordination.

Human Resources Management
- Oversee recruitment, training, and development of hospital staff, ensuring the team is equipped to deliver high-quality psychiatric care and maintain operational efficiency.
- Staff Coordination
- Assign tasks and responsibilities to staff members, monitor their progress, provide support, and ensure performance meets hospital standards.

Budget Management
- Develop and manage the hospital budget, including accounting, financial reporting, and analysis, ensuring efficient allocation of financial resources to support psychiatric care and operations.

Operational Oversight
- Maintain the financial health and organizational efficiency of the facility, ensuring day-to-day operations run smoothly and comply with health regulations and hospital policies.

Technological Adaptation
- Stay updated on technological advancements in healthcare and implement relevant technologies to enhance patient care and operational efficiency.

Policy and Program Development
- Formulate and implement policies related to patient care, administrative functions, and public relations, ensuring they support the hospital's strategic objectives.

Compliance and Regulation
- Ensure adherence to all relevant healthcare regulations and standards, including those set by medical boards and regulatory bodies.

Stakeholder Liaison
- Act as a bridge between staff, doctors, patients, and management, facilitating effective communication and collaboration across the hospital.

Qualification & Skills
- **Educational Background**: Formal education in management (Bachelor’s/Masters in Healthcare or Hospital Administration) or a related field.
- **Experience**: 5+ years in the field, with prior experience as a hospital administrator, preferably in a psychiatric or mental health setting.
- **Organizational Skills**: High-quality organizational and administrative skills, with attention to detail and the ability to manage multiple tasks simultaneously.
- **Customer Management**: Proven expertise in managing patient services and enhancing patient satisfaction.
- **Regulatory Compliance**: Understanding and compliance with relevant healthcare regulations, including patient privacy and safety standards.
- **Healthcare Sector Knowledge**: Strong understanding of the healthcare industry and hospital operations.
- **Work Hours**:Ability to work in shifts as required.
- **Multi-tasking**: Ability to handle multiple tasks effectively and prioritize duties.
- **Infection Control**: Knowledge of infection control practices to ensure a safe environment for patients and staff.
- **Health Promotion and Maintenance**:Understanding of basic health promotion principles and practices.
- **Safety**:Ability to create a safe and effective environment for patients.
- **Communication**: Effective communication skills for informing others and working within a team.
- **Judgement**: Good judgement in handling patient care and emergencies.
- **Teamwork**:Ability to work collaboratively with medical and nursing staff.
- **Physical Endurance**: Capable of performing physical tasks required in patient care and movement.

This role is ever-evo