Sales & Customer Service (Remote, Wfh)
8 hours ago
Job Title: Sales & Customer Service Executive (Remote, India)
About SmileHandyy:
Job Description:
We are looking for an enthusiastic Sales & Customer Service Executive to join our remote team from India. You will be responsible for handling inbound and outbound calls, converting leads into bookings, upselling services, and ensuring an excellent customer experience.
Key Responsibilities:
Make outbound calls to follow up on leads, quotes, and incomplete bookings.
Provide detailed service information, clarify doubts, and assist customers in selecting suitable services.
Convert leads to confirmed bookings and meet sales targets.
Upsell and cross-sell additional services where appropriate.
Resolve customer issues promptly and professionally, ensuring high satisfaction.
Maintain accurate records of customer interactions in the CRM.
Coordinate with UAE-based service providers and internal teams to ensure smooth service delivery.
Continuously improve knowledge of SmileHandyy’s services and customer needs.
Requirements:
Bachelor’s degree or equivalent.
2-4 years of experience in sales and/or customer service, preferably in B2C or service sectors.
Excellent spoken and written English; fluency in Hindi is a plus.
Prior experience handling UAE or GCC customers is highly desirable.
Strong sales, negotiation, and problem-solving skills.
Ability to work independently in a remote setting.
Flexible to work in UAE time zone.
What We Offer:
Competitive salary + performance-based incentives.
Remote work flexibility.
Opportunity to work with a fast-growing UAE brand.
Professional development and career growth opportunities.
Supportive and collaborative team environment.
Working Hours:
Monday-Saturday, UAE business hours (approx. 10:00 AM - 7:30 PM IST)
Pay: ₹30,000.00 - ₹40,000.00 per month
Application Question(s):
- Do you have at least 2 years of experience in sales or customer service roles?
- Are you fluent in both spoken and written English? (Optional: Hindi language fluency?)
- What is your current monthly salary in INR?
- What is your expected monthly salary in INR?
- Briefly describe your experience in converting leads or handling sales targets.
- Do you have experience using CRM tools or Excel in your previous roles?
- How soon you can join from date of offer? (Mention No. Of days)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
- Hindi (required)
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