Cre / Telecaller Executive

4 days ago

Trichur, India Future Leap PMC OPC Private Limited Full time

As a Telecaller Executive, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

**Responsibilities**:

- Make outbound calls to existing and potential customers to promote car servicing and maintenance packages.
- Follow up on leads generated through marketing campaigns, website inquiries, and referrals.
- Provide information about available services, pricing, and appointment scheduling.
- Schedule service appointments for customers based on their preferences and availability.
- Coordinate with the service team to ensure timely and efficient allocation of appointments.
- Address customer inquiries, concerns, and complaints in a professional and courteous manner.
- Assist customers with service-related questions, warranty issues, and follow-up on previous services.
- Resolve customer complaints or escalate issues to the appropriate department for resolution.
- Upsell additional services or maintenance packages to customers during calls.
- Explain the benefits of preventive maintenance and regular servicing to customers.
- Meet or exceed sales targets and performance metrics set by the management.
- Maintain accurate and up-to-date records of customer interactions, appointments, and service requests in the CRM system.
- Update customer information, including contact details and service history, as needed.
- Generate reports on call volumes, appointment bookings, and sales conversions for management review.

**Requirements**:

- Minimum high school diploma or equivalent.
- Additional qualifications or certifications in customer service or telemarketing are advantageous.
- Prior experience in telecalling, customer service, or sales roles is preferred.
- Freshers with strong communication skills are encouraged to apply.
- Excellent communication skills, both verbal and written.
- Pleasant and persuasive phone etiquette.
- Ability to build rapport with customers over the phone.
- Good listening skills and ability to understand customer needs.
- Strong persuasion and negotiation skills.
- Basic computer skills, including familiarity with CRM software or call center systems.
- Patience and resilience to handle rejection and difficult customers.
- Knowledge of automotive terminology and services is a plus.

**Salary**: ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**

+91 7593852229

  • Sales Telecaller

    2 weeks ago

    Trichur, India Ginger Technologies Full time

    **CRE Responsibilities**: - Studying the details of each offering and remaining abreast of updates to these offerings. - Obtaining and updating lists of individuals' contact details. - Calling active and budding clients to encourage the purchase of items. - Addressing clients' uncertainties, grievances, and suggestions on time. - Noting important details of...

  • Saaf Capit Federation

    1 week ago

    Trichur, India SAAF CAPIT FEDERATION Full time

    WE HAVE SALES AS WELL AS LOAN SECTION VACANCIES FOR FRESHERS AND EXPERIENCED CANDIDATES. LOCATIONS : OTTAPPALAM, NENMARA, MANNUTHY, CHALAKKUDY, IRINJALAKKUDA,WEST FORT, KUNNAMKULAM SALES : BM,ABM,CRE,TELECALLER LOANS : BM, CO, RO **Salary**: ₹8,086.00 - ₹40,181.70 per month **Benefits**: - Cell phone reimbursement - Paid sick time Schedule: - Day...

  • Customer Relationships Executive

    2 weeks ago

    Trichur, India Multiwealth Capital Full time

    **◇CRE(customer relationships executive)** Qualification: +2 OR Degree **Salary**: 10000 to 15000 + Incentives Experience: Freshers or Experienced **Location: Anthikad** **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift - Morning...

  • Telesales Executive

    6 days ago

    Trichur, India LAS VEGAS International Business Solutions Full time

    A Telecaller, also known as a Telemarketer or Tele Sales Representative, is responsible for making outbound calls to potential customers, introducing products or services, and persuading them to make a purchase or take desired actions. Qualifications and Requirements: - High school diploma or equivalent. Some positions may require a bachelor's degree. - 6...

  • Telesales Executive

    6 days ago

    Trichur, India Artroom Full time

    We are seeking a motivated and dynamic individual to join our team as a Telecaller. As a Telecaller, you will be responsible for reaching out to potential customers over the phone, introducing our products/services, and generating leads. Effective communication skills in English are essential for this role. **Key Responsibilities**: Make outbound calls to...

  • Tele Caller Executive

    2 weeks ago

    Trichur, India Las Vegas International Business Solutions Full time

    A Telecaller, also known as a Telemarketer or TeleSales Representative, is responsible for making outbound calls to potential customers, introducing products or services, and persuading them to make a purchase or take desired actions. **Qualifications and Requirements**: - High school diploma or equivalent. Some positions may require a bachelor's degree. -...

  • Tele Caller Executive

    2 weeks ago

    Trichur, India LAS VEGAS International Business Solutions Full time

    A Telecaller, also known as a Telemarketer or TeleSales Representative, is responsible for making outbound calls to potential customers, introducing products or services, and persuading them to make a purchase or take desired actions. **Qualifications and Requirements**: - High school diploma or equivalent. Some positions may require a bachelor's degree. -...

  • Collection Executive

    1 week ago

    Trichur, India Muthoot Micorfin Ltd Full time

    Muthoot Microfin Ltd is Looking for Energetic and Passionate Relationship Officers for Choondal Kerala Location. Relationship Officers should do morning report from the centre on collection days before 8:00 AM. - On days of no collection demand Relationship Officers should conduct market surveys and Area surveys accurately to enrol new members conducting...

  • Customer Support Executive

    2 weeks ago

    Trichur, India CANAPPROVE CONSULTANCY SERVICES PRIVATE LIMITED Full time

    Job description Telecalling - Identify prospective clients who wish to Immigrate to Canada, Australia, and Quebec. - Provide information, guidance, and support to clients regarding the immigration process. - Convert the call to the Sales Department. - Ability to work as a team. - Good learning and presentation skills. - **Other Criteria**: - Preferred only...

  • Female Telecaller

    2 weeks ago

    Trichur, India Glowyoung (A Unit of Aesthetic Artistry Pvt Ltd) Full time

    Urgent requirement for **Tele caller / Customer Relation Executive** in our clinic at Thrissur. Qualification : Any Degree / Diploma Experience : Minimum 1 year experience (Experience in similar job will be an added advantage). Timing : 10am to 6pm (Day Shift only) Salary : Rs.12000 to Rs. 20000 Job Location : Thrissur, Kerala - Proven track record of...