Counselor

2 days ago

Patna Bihar, India National Academy of skills & technology Full time

**Overview**
**Position**: Student Counsellor
**Department**: Admissions & Student Support
**Working Hours**: 10:00 AM - 6:30 PM (6 Days a Week)
**Salary**: As per industry standards + Incentives

**Key Responsibilities**:

- Handle walk-in and telephonic inquiries professionally and provide accurate information about courses, fees, and facilities.
- Convert leads into admissions by guiding students and parents through the admission process.
- Maintain proper records of inquiries, follow-ups, admissions, and feedback in the CRM or database.
- Counsel students on career prospects and help them choose the right course as per their interest and background.
- Coordinate with faculty and admin team for smooth onboarding of new students.
- Support marketing campaigns and participate in outreach activities such as seminars, school visits, and exhibitions.
- Address student grievances and provide emotional or academic support when needed.
- Maintain a professional, friendly, and approachable attitude with students and parents.
- Achieve monthly admission targets set by the management.

**Key Requirements**:

- Minimum **1 year of experience** in student counselling, educational sales, or admissions (mandatory)
- Bachelor’s degree (Preferred in Education, Psychology, or related field)
- Prior experience in counselling, telecalling, or sales (education sector preferred)
- Strong communication skills in English and Hindi
- Basic computer knowledge (MS Office, Google Sheets)
- Positive attitude, team player, and goal-oriented mindset
- Freshers with good communication skills may also apply

**Job Types**: Full-time, Part-time, Permanent

Pay: ₹3,000.00 - ₹25,000.00 per month

Work Location: In person

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