Client Coordinator

3 days ago

Greater Kailash Delhi Delhi, India Greduate Full time

**Job Title
- Client Coordinator**

**Location
- Greater Kailash 2, Delhi**

**Salary
- up to 30k**

**Experience
- 2-5 yrs (**preferably in the matrimonial or service industry**)**

**Employment Type**: Full-Time

**Contact via whatsapp
- 7355462188**

**Key Responsibilities**:
1. **Client Conversion & Sales**:

- Engage with unpaid clients to highlight the value of our paid services and successfully convert them.
- Maintain a structured approach to upselling our premium offerings.

2. **Match Facilitation**:

- Set up meetings and introductions for paid clients with potential matches.
- Work closely with clients to understand their preferences, values, and expectations.

3. **Client Relationship Management**:

- Act as the first point of contact for client queries and provide prompt, professional resolutions.
- Build and nurture relationships to enhance client satisfaction and trust in our services.

4. **Database Management**:

- Maintain accurate and up-to-date records of client interactions, preferences, and progress in our CRM system.
- Collaborate with the matchmaking team to ensure client requirements are effectively communicated.

5. **Problem Solving**:

- Address concerns or challenges raised by clients with empathy and professionalism.
- Proactively identify solutions to enhance the overall matchmaking process.

Regards

Kanishka

7355462188

Pay: ₹300,000.00 - ₹350,000.00 per year

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)
- Management: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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