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E-commerce Assistant

2 weeks ago

Kolkata, India Forcas Apparels Full time

We are a men's wear manufacturing company is dedicated to crafting high-quality garments that blend timeless style with modern sophistication. With a meticulous attention to detail, we source premium fabrics and employ skilled artisans to create garments that exude impeccable craftsmanship and superior comfort. Whether you're dressing up for a formal occasion or seeking everyday essentials, our men's wear manufacturing company is dedicated to providing exceptional clothing that elevates your personal style and enhances your confidence.

**Job Descriptions:

- **
- Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offering code performance.
- Monitoring of Advertisements on e-commerce platforms, Ad spent analysis.
- Conducting research on user-friendly features and layouts that appeal the most to customers
- Testing changes to platforms and monitoring the results
- Reviewing sales insights and using them to develop informed sales strategies
- Evaluating legal disclaimers and website content to ensure that they are compliant, error-free and on-brand
- Managing the smooth functioning of different online e-commerce platforms of an online retail company
- Ensuring that the company achieves its targeted annual revenue and within prescribed operating expenses
- Managing and executing promotional campaigns, providing insights on customer shopping trends, ensuring excellent customer service and timely resolution of customer complaints and feedback
- Working closely with demand planning, merchandising and warehouse teams to ensure the fulfilment of orders on time
- Analysing and providing reports on a weekly or monthly basis for each department, product or offer
- Reviewing customers' concerns, needs and preferences to create a smooth and seamless transactional process for buying products online
- Reviewing stock levels and sales data to maintain a stable supply and demand status

**Skills required : -**
- Very good with analytical and strategic skills
- Knowledge of e-commerce platforms
- Content strategy knowledge
- Advertising skills
- Interpersonal skills
- Search engine optimisation (SEO) knowledge
- Good communication skills
- B. Com preferred

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Education**:

- Diploma (preferred)

**Experience**:

- E-commerce: 3 years (preferred)
- total work: 5 years (preferred)